Privacy Policy

At The Hapston, we respect your privacy and are committed to protecting the personal information you provide to us through our Website.

This Privacy Policy explains what information we may collect, how we use it, how it may be shared, and the choices available to you.

1. Information We May Collect

Depending on how you interact with our Website, we may collect:

* Name
* Email address
* Phone number
* Company or organization name
* Business or correspondence address
* Enquiry and message details
* Information submitted through contact forms
* Information voluntarily provided during communication with us
* Technical information such as IP address, browser type, device information, pages visited, and Website usage information

We aim to collect information that is reasonably necessary for the relevant business or Website purpose.

2. How We Use Your Information

We may use your information to:

* Respond to enquiries and requests.
* Provide information about our products and services.
* Process orders or business requests, where applicable.
* Communicate with you regarding your enquiry or business relationship.
* Improve our Website, products, and services.
* Maintain Website security.
* Prevent fraud, misuse, or unauthorized activity.
* Comply with applicable legal and regulatory requirements.

3. Cookies and Similar Technologies

Our Website may use cookies and similar technologies to improve Website functionality, remember preferences, understand Website usage, and analyze traffic.

Third-party services used on the Website may also use cookies or similar technologies.

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect some Website functionality.

4. Sharing of Personal Information

We do not sell your personal information.

We may share information with trusted service providers or third parties when reasonably necessary to:

* Operate and maintain our Website.
* Provide requested products or services.
* Process payments or transactions, where applicable.
* Provide hosting, analytics, communication, or technical services.
* Comply with applicable laws or legal requirements.
* Protect our rights, property, and security.

5. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure.

However, no method of transmission over the internet or electronic storage system can be guaranteed to be completely secure.

6. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, or as required for legal, regulatory, accounting, security, or legitimate business purposes.

When information is no longer required, we may delete or anonymize it, subject to applicable legal requirements.

7. Your Privacy Rights

Subject to applicable law, you may have rights relating to your personal information, including the ability to:

* Request information about personal data we process.
* Request correction of inaccurate information.
* Request deletion of personal information where applicable.
* Withdraw consent where processing is based on consent.
* Raise a concern or complaint regarding the processing of your personal information.

To make a privacy-related request, please contact us using the details provided below.

8. Third-Party Websites

Our Website may contain links to third-party websites.

The Hapston is not responsible for the privacy practices, security, content, or policies of third-party websites. We recommend reviewing the privacy policies of those websites before providing personal information.

9. Children’s Privacy

Our Website is not intended to knowingly collect personal information from children where prohibited by applicable law.

If you believe that a child has provided personal information to us improperly, please contact us so that we can take appropriate action.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our Website, business practices, technology, or applicable legal requirements.

The updated version will be published on this page with a revised effective date.

11. Contact Us

For privacy-related questions, requests, or concerns, please contact:

The Hapston
Phone: +91-7503345444
Email: [svgexport@thehapston.com](mailto:svgexport@thehapston.com)
Sales Email: [svgsales@thehapston.com](mailto:svgsales@thehapston.com)
Website: thehapston.com